Coaching for Activation

Menu

I. Overview A. Training Overview 1. Purpose 2. Common Use of Terms

II. Understanding Health Activation A. Defining Activation B. Patient Activation Measure (PAM) 1. PAM Difficulty Structure 2. PAM Measures Activation C. Research Validates PAM 1. Behaviors by Activation Level 2. Emotions and Activation

III. Administer the PAM Survey A. Introduce PAM to the Individual B. Administering PAM to the Individual

IV. Coaching for Activation Principles A. Key Roles B. CFA Principles

V. CFA - Tailoring the Experience A. Read and Interpret PAM Results 1. PAM Responses 2. Review the Individual's PAM and Start the Conversation B. Tailor Interaction 1. Start Goal Planning 2. Start Where the Individual Is 3. Managing Clinical and Individual Priorities C. Tailor Coaching by Level 1. Activation Level 1 2. Activation Level 2 3. Activation Level 3 4. Activation Level 4 D. Guide Through More Goals E. Assess Behavior Change 1. Follow up PAM Measurement 2. Review and Compare Results of PAM